FAQ

1. Do you offer local pick up?  

Yes! Every Tuesday from 8am-8pm, I offer local pick up in Gilbert, AZ (Greenfield & Guadeloupe). Select the ‘pick up’ option when checking out!

 

2. When will my order be shipped?

Now that it's my busy season, I ship 2 times a week. It's just too hot to wait!

 

3. Can I use this for my newborn?

Yes! I recommend using it when you start leaving the car seat in the hot car. I love putting my babies in a baby carrier on errands and activities, so the car seat gets hot in the car.

 

4. Does my child sit on it?

Absolutely not! That would be very dangerous, and I don’t think it would be possible to buckle your child in safely with it underneath. The cooler is to cool the seat only! Remove when child needs buckling in.

 

5. Why don’t you ship with ice packs?

I would love to make it more convenient for you to ship with ice packs, but it is super expensive to ship from the weight of the ice packs. So I tell you where you can buy them for less than $1 each!

6. Does it get the car seat wet?

The ice packs will condensate, but I have searched high and low for a good quality, water-absorbing fabric for the back of the cooler. In dry climates, the seat should never be wet. But in more humid climates, the child’s car seat may be a little damp from the condensation.

 

7. How long will it keep the car seat cool?

Several hours! The recommended ice packs stay cold for a very long time inside the insulated pockets. I have experimented with it and the seat stays cold longer when it is not in direct sunlight. When the car seat is in direct sunlight, the cooler stays cold for more than 5-7 hours.

 

8. What ice packs do I need to purchase?

Scroll down on the home page and click 'ICE PACKS' for the correct, recommended ice packs to purchase. I will share the most easy and inexpensive way for you to get them.

 

9. Do you have an affiliate link?

Yes! Scroll down on my home page and click 'Affiliate Program' to sign up! I love when you share my product! It is so good for parents to know and understand how Little Bum Coolers work!