We offer a 30-day money-back guarantee for returns. However, we will not return an item that has been used. Refunds are processed within 5-10 business days from the date we receive the returned cooler. Please note that shipping fees for non-US orders are non-refundable. If you wish to return your cooler within the eligible timeframe, please contact us via email to obtain a return authorization code.
littlebumcoolers@gmail.com
